This privacy policy sets out how LUXE Catering (“LUXE Catering”, “we, “us”, “our”) uses and protects any information that customer (“you”, “your”) gives us when you use this Website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website (www.luxecatering.com.sg), you can be assured that it will only be used in accordance with this privacy statement. We reserve the right to change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

Privacy of Personal Information

We may collect personal identification information from you in different ways, including but not limited to, when you visit the Website, register an account, place an order, provide feedback or send in enquiry through the Website. You may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information. We will collect personal identification information from you only if such information was submitted to us voluntarily. You have the right to refuse in supplying personal identification information to us.  However, it may prevent you from engaging in certain activities such as making enquiry or placing order.

Personal information collected are used to

  • improve customer service on our products and services
  • improve shopping experience of the Website
  • to send periodic marketing material
  • for internal record keeping
  • help us respond to your queries or requests in timely manner
  • monitor the Website traffic and generate analytical data for business review

We are committed to employing reasonable technology such as Secure Sockets Layer (SSL) in order to protect the security of your shopping experience with the Website. We take reasonable measures which we believe are appropriate to protect your personal information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.

 

Third Party Links

The Website may contain hyperlinks to third party websites for your convenience. We are not responsible for the content availability or accuracy on these websites. You agree that any access to and/or use of such linked websites is done at your own risk. We will not be liable or responsible for any part of such transactions or promotions conducted between you and these websites.

 

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the Website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [email protected].

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

 

List of Cookies We Collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.